IndiGo gives handwritten boarding passes amid Microsoft Windows outage: ‘Back to the Stone Age’ | Trending

A recent CrowdStrike update triggered a global service outage for Microsoft Windows, causing the dreaded “Blue Screen of Death” error for many users. This left countless computers stuck in a restart loop, disrupting workflows across the world. IndiGo, too, is impacted this service outage, but it didn’t let the tech troubles ground them. The airline is issuing handwritten boarding passes to passengers to keep their operations running smoothly amid the tech chaos. The handwritten boarding pass that a flyer got while travelling via IndiGo amid the Windows outage. (X/@akothari) “The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today,” wrote X user Akshay Kothari while sharing a picture of the boarding pass issued IndiGo. Unlike the usual printed one, the picture shows all the details on the boarding pass, including name, seat, date and departure, handwritten an IndiGo airline staffer. Take a look at the entire post here: Social media users were quick to flock to the comments section of this post and share their thoughts, with one saying, “We are going back to the Stone Age.” “Nice souvenir to keep,” said another. A third commented, “A hand-written boarding pass? That’s like a retro throwback to the pre-digital age!” “It’s fascinating to see how reliant we’ve become on technology. This outage highlights the importance of backup systems and the resilience of human ingenuity,” expressed a fourth. A fifth joined, “Wow! Back to pen paper,” while a sixth added, “The jugaad we all need!” Microsoft outage: What did IndiGo say?At 12:37 pm, IndiGo released a statement addressing the technical glitch. It reads, “Our systems across the network are impacted an ongoing issue with Microsoft Azure, which has resulted in increased wait times at our contact centres and airports. You may experience slower check-ins and longer queues. We are all hands-on deck and are working relentlessly to restore stability and normalcy. Our digital team is also coordinating closely with Microsoft Azure to resolve these issues swiftly. We appreciate your patience and understanding during this time.” The company also said that the service outage has been impacting “booking, check-in, access to boarding pass, and flights.” It further urged its customers to contact them only “if their travel is within 24 hrs” as they are “experiencing high volumes at the contact centre”. IndiGo also shared a travel advisory. It reads, “As systems are impacted globally due to ongoing issues with Microsoft Azure, we kindly request you to refrain from making multiple booking attempts during this time. We are working closely with Microsoft to resolve the issue and appreciate your patience.” The service outage has also impacted other airlines, including Air India and Spicejet. It has also led to flight cancellations and delays. “Customer advisory. Our digital systems have been impacted temporarily due to the current Microsoft outage, resulting in delays. We regret the inconvenience caused and request our guests to plan their travel accordingly,” Air India said in a statement.