Swiggy apologises after customer finds medicine in order from Mumbai restaurant | Trending

A man from Mumbai took to X to share pictures and a video of an unsettling ‘Chrmas surprise’ he found in his Swiggy order. Ujwal Puri ordered chicken in oyster sauce from a Mumbai restaurant on Chrmas Eve and claims he found ‘half-cooked medicine’ in his food. The pictures show one of the tablets inside the packet while the other is missing. He also tagged Swiggy in his post. Swiggy replied to this tweet and expressed disappointment, saying that they ‘expect better from their restaurant partners’. The picture shows medicine inside food ordered via Swiggy. (X/@ompsyram) “My Mumbai Chrmas Surprise ordered food from Swiggy from Leopold Colaba got this half-cooked medicine in my food @Swiggy,” wrote Puri on X. Wrap up the year gone & gear up for 2024 with HT! Click here While talking to Hindustan Times, Puri shared that Swiggy apologised to him over a call and offered a refund on the dish. He added, “I have been ordering regularly from Swiggy and Zomato and have never faced such an issue.” “I just felt really disgusted and threw away my meal,” he further shared. Take a look at the photos and video here: In response to this, Swiggy wrote, “We expect better from our restaurant partners, Ujwal. Do allow us a moment while we look into this.” The tweet has accumulated over 2.9 lakh views and more than 2,000 likes. Many even took to the comments section of the post to share their thoughts. Here’s how people reacted to this tweet:“Leopold’s food quality has been deteriorating over time. But this is a new low! What a way to ruin a Chrmas meal,” posted an individual. Another added, “Just unacceptable, @Swiggy!” “Have been to this cafe. Hygiene issue was quite visible. Not surprised at all,” expressed a third. A fourth posted, “Order food with us, get complementary medicines!” Unlock a world of Benefits with HT! From insightful newsletters to real-time news alerts and a personalized news feed – it’s all here, just a click away! -Login Now! ABOUT THE AUTHOR Arfa Javaid is a journal working with the Hindustan Times’ Delhi team. She covers trending topics, human interest stories, and viral content online. …view detail