UPI faced outage second time this week with ‘intermittent declines’ in successful transactions | Technology News
India’s widely used digital payments system, the Unified Payments Interface (UPI), experienced a temporary outage for the second time within a week.
The outage seems to have occurred on Wednesday evening, April 2, with a maximum number of UPI users (520) reporting the service disruption at around 7:23 PM, according to Downdetector, a platform that monitors and shares alerts on outages in real-time based on user reports.
While 44 per cent of users reported payment failures, around 55 per cent of them reported issues related to fund transfers. However, UPI services seem to have recovered since then.
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The National Payments Corporation of India (NPCI), which runs the UPI network, acknowledged the issue in a post on X on Wednesday. “There were some intermittent declines in UPI due to fluctuations in the success rates in some banks. These fluctuations increased the latency in UPI network. NPCI has been working closely with them and UPI has been stable,” NPCI said.
There were some intermittent declines in UPI due to fluctuations in the success rates in some banks. These fluctuations increased the latency in UPI network. NPCI has been working closely with them and UPI has been stable.
— NPCI (@NPCI_NPCI) April 2, 2025
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This is the second major outage that has snagged UPI services this week, leaving users across the country frustrated over the disruption in online transactions. A similar nationwide outage of UPI services occurred on March 26. Both outages reportedly affected major digital payment platforms such as Google Pay, PhonePe, and Paytm as well as other banking applications.
Since UPI is the most widely used digital payment system in the country, several users took to social media to express concerns about the recurring outages, which has led to failed transactions and difficulties in accessing bank accounts.
UPI transactions accounted for 83 per cent of India’s total payment volume last year, according to data provided the Reserve Bank of India (RBI). The total value of UPI transactions surged from Rs 5.86 lakh crore in 2018 to Rs 246.83 lakh crore in 2024.
